Custom Design Benefits is considered an essential business under Ohio Governor DeWine’s stay-at-home order. We are still providing full services to our members and providers.
New Information regarding the Consolidated Appropriations Act of 2021 has been added under Families First Coronavirus Response Act in the Custom Design Benefits Service Updates section of the COVID-19 Resources Page.Resource Page
“In today’s world of healthcare, it’s no secret that employers are struggling to keep up with seemingly endless rate increases associated with fully funded health plans. For over 25 years, Custom Design Benefits (CDB) has been pioneering a new direction through self-funding, strategic cost containment and benefit plans designed to work for your workforce. Our approach is personalized and professional, with unmatched service. We look forward to partnering with you on your journey to self-funding. Take control of your health plan today, with CDB.”
Julie D. Mueller
President & CEO,
Custom Design Benefits
CDB is leading the self-funded industry as the creator of TrueCost, our nationally recognized reference-based pricing plan based on a unique copay-only plan design.
We lead clients to substantial savings through TrueCost Rx and our specialty drug prior authorization services.
CDB continues to invest in our technology, ensuring that your reporting and plan analytics are the best in the industry.
Partner with CDB and offer popular employee benefits like HSAs, HRAs, and FSAs without the headache of administration.
Don't let compliance issues derail your health plan. Stay compliant with tightly managed administration.
Founded in 1991, CDB is the region’s largest independent, full-service Third Party Administrator. Our team of industry experts provides the best in self-funded plan administration, consumer driven services, COBRA administration and more. We are transparent, providing the reporting employers need to have deep insight into how their plan is performing and what is driving both costs and savings.Learn More >
At the center of our cost containment offerings is TrueCost, a nationally recognized Reference-Based Pricing plan that represents the future of reimbursement. Our member-friendly approach, combined with directly contracting with top health systems, helps to deliver healthcare benefits that are affordable, accessible and comprehensive while simultaneously controlling costs–it’s a win for everyone involved.Learn More >
At Custom Design Benefits, we offer Custom Care, a population health management program that identifies at-risk individuals through predictive modeling by assessing hospital and emergency department utilization risk scores. We use medical and pharmacy claims to predict an individual’s current and prospective risk. These scores are then used by our team to identify employees most likely in need of a personal health management program to keep them healthier.Learn More >
“Our employees continue to be very happy with CDB and any issues have been very minor and very easily and quickly resolved. Recently, a member was having a hospital procedure and was trying to figure out how much his family would have to pay. When I told him it was $500.00 for an overnight stay, he could not believe it. He was so shocked and pleased he went to the CEO and told him how happy he was and thanked Huffy for making changes that benefited the employees so much.”
T. Hinders, Benefits, Compensation, HRIS Manager Huffy Corporation
“Can I just tell you what a delight it is to be working with you again! Your communications/emails are spot on. Thanks for all you do!”
S. Herrick M.S.M., SPHR, SHRM-SPC, Wright State Physicians Department of Human Resources,
Wright State Physicians Health Center
“Since 2003, our association with Custom Design Benefits has allowed our company to have greater control over what we spend on health benefits. Our annual per employee costs have remained relatively flat over the past 5 years.”
W. Bell, Executive Chairman, HBH Holdings Enerfab, Inc.
"I’ve never dealt with a company with better customer service than Custom Design Benefits. They always explain everything completely; I’ve appreciated their service over the years. When you build a great culture, you have great employees."
W. Thompson, City of Cincinnati
You can access your portal 24/7 or contact us. Our hours of operation are 8:00 am to 5:00 pm EST, Monday - Friday 513.598.2929 Local Cincinnati Area | 800.598.2929 Toll-Free.