Personal & Professional with Unmatched Service

About Custom Design Benefits

Founded in 1991, Custom Design Benefits is the area’s largest independent, full-service Third Party Administrator of self-funded health benefit plans. Through self-funding, we assist employers to take back control by creating a plan that is uniquely designed for their workforce and obtain cost savings.

We offer a complete range of administration and compliance services to provide cost containment solutions. CDB is the creator of TrueCost, a nationally recognized Reference-Based Pricing plan built on a unique copay-only plan design.

With CDB, employers can offer popular employee benefits like Dental, Vision, FSAs, HRAs and HSAs on a budget that works for them. Our approach is personalized and professional, with unmatched service every time.

Watch this video to learn more!

About Custom Design Benefits

“In today’s world of health care, it’s no secret that employers are struggling to keep up with seemingly endless rate increases associated with fully funded health plans. For over 30 years, Custom Design Benefits (CDB) has been pioneering a new direction through self-funding, strategic cost containment and benefit plans designed to work for your workforce. In additional to administering medical, dental and vision plans, we provide compliance administration and support, including FMLA and leave management, administer consumer-driven services such as Flexible Spending Accounts, and provide comprehensive medical and pharmacy risk management services. Our approach is personalized and professional, with unmatched service. We look forward to partnering with you on your journey to self-funding. Take control of your health plan today, with CDB.”

Julie D. Mueller, President & CEO

Custom Design Benefits

Women’s Business Enterprise National Council (WBENC) Member

As a proud member of the WBENC, a leading advocate for women-owned businesses in corporate and government supply chains, CDB is dedicated to helping small and diverse businesses thrive. WBENC-certified businesses are recognized and trusted for their ability to innovate, build partnerships and drive confidence in the marketplace.

Electing to work with a WBENC-certified business not only provides your company with several benefits, it shows your company’s commitment to working in diverse markets and furthering economic growth.

The Custom Way

At Custom Design Benefits, we demonstrate our dedication and commitment through our extraordinary service, both internal and external. Our culture is unique, based on behaviors and values that set us apart and drive our success. The 23 Fundamentals that follow describe who we are, how we do our work, and how we treat our clients, partners, and each other.

  1. TAKE CARE OF OUR CLIENTS.
  2. GET THE FACTS.
  3. DELIVER RESULTS.
  4. BE A FANATIC ABOUT RESPONSE TIME.
  5. OWN IT.
  6. BE A GREAT TEAMMATE.
  7. HONOR COMMITMENTS.
  8. CHALLENGE THE PROCESS.
  1. LISTEN GENEROUSLY.
  2. MAKE QUALITY PERSONAL.
  3. BE POSITIVE AND “BRING IT.”
  4. SPEAK OPENLY.
  5. GET CLEAR ON EXPECTATIONS.
  6. ASSUME POSITIVE INTENT.
  7. PRACTICE BLAMELESS PROBLEM SOLVING.
  8. ALIGN WITH CHANGE.
  1. COMMUNICATE PERSONALLY.
  2. CREATE THE “WOW.”
  3. WORK SMART.
  4. BE A LIFE LONG LEARNER.
  5. TAKE CARE OF YOURSELF.
  6. CELEBRATE SUCCESS.
  7. KEEP THINGS FUN.

Hear directly from our employees as they share their experience working at Custom Design Benefits and what our company culture means to them. From Taking Care of our Clients and Being a Great Teammate to Keeping Things Fun, hear how our employees have been positively impacted by The Custom Way.

Meet Our Leadership Team

Julie D. Mueller

President & CEO

Serving in the health care field throughout her career, Julie D. Mueller joined Custom Design Benefits in 2003, after 20 years as senior executive for a national TPA. As President and CEO, Julie leads a dynamic service-oriented organization, ready to administer your custom, self-funded benefits plans and consumer driven accounts.

Amanda Guinan

Vice President, Business Development & Compliance

Backed by 25 years in the benefits industry, Amanda Guinan joined CDB in 2009. Amanda develops innovative cost containment products and services and manages CDB’s complete compliance services. Her Account Management team ensures new customers are onboarded seamlessly with continued support after implementation.

Steve Fiorino

Vice President, Operations

Steve joined CDB in 2021, bringing almost 20 years of TPA experience in Compliance and Operations Management. Steve leads all operational functions across CDB lines of business, with a focus on constant process improvement and development of a strong and knowledgeable customer service and operations team.

Can’t find what you’re looking for?

Contact Us