CAREERS

Be a part of the region’s largest independent, full-service third party administrator of self-funded health benefit plans.

Join a Team Built with CARE

Nominated four times as a Recognized Top Work Place in Cincinnati, we value our culture. Our team enjoys an engaged, innovation atmosphere. Each day at Custom Design Benefits (CDB) begins with CARE – not just caring for our team and clients but demonstrating our Core Values:

C – ommitment

A – ccountability

R – espect and integrity

E – xcellence

The Custom Way

At Custom Design Benefits, we demonstrate our dedication and commitment through our extraordinary service, both internal and external. Our culture is unique, based on behaviors and values that set us apart and drive our success. The 23 Fundamentals that follow describe who we are, how we do our work, and how we treat our clients, partners, and each other. We call it, The Custom Way.

  1. TAKE CARE OF OUR CLIENTS.
  2. GET THE FACTS.
  3. DELIVER RESULTS.
  4. BE A FANATIC ABOUT RESPONSE TIME.
  5. OWN IT.
  6. BE A GREAT TEAMMATE.
  7. HONOR COMMITMENTS.
  8. CHALLENGE THE PROCESS.
  9. LISTEN GENEROUSLY.
  10. MAKE QUALITY PERSONAL.
  11. BE POSITIVE AND “BRING IT.”
  12. SPEAK OPENLY.
  1. GET CLEAR ON EXPECTATIONS.
  2. ASSUME POSITIVE INTENT.
  3. PRACTICE BLAMELESS PROBLEM SOLVING.
  4. ALIGN WITH CHANGE.
  5. COMMUNICATE PERSONALLY.
  6. CREATE THE “WOW.”
  7. WORK SMART.
  8. BE A LIFE LONG LEARNER.
  9. TAKE CARE OF YOURSELF.
  10. CELEBRATE SUCCESS.
  11. KEEP THINGS FUN.

Benefits Aren’t Just for Clients

  • Competitive Match for 401k
  • Health, Dental, and Vision insurance
  • Critical Illness, Life, Short and Long-Term Disability Insurance options
  • Teladoc
  • Tuition Reimbursement
  • Professional Development
  • Quarterly Performance Reviews
  • Annual Merit Increase Opportunities
  • Paid Vacation
  • Fresh fruit delivered weekly
  • A Fun and Wellness Committee
  • Community Involvement
  • Casual Fridays

CDB offers a dynamic, team environment within a customer-focused organization. Our building is easily accessible from I-74 with ample free parking. Our campus and parking areas are smoke-free and we also offer flexible work schedules for many positions. We love to celebrate throughout the year, including employee birthdays and work anniversaries. We partner with a local hospital for our wellness program to encourage and promote employee physical, financial, and mental health wellbeing. Unlike many organizations, we encourage employees to look at the way they do their work and seek out ways to improve processes to make our organization timelier and more efficient on the whole.

If you’re looking for a workplace that encourages, recognizes and celebrates its employees, CDB is the place for you. Apply for our open positions below!

Current Opportunities

Our dedicated team is passionate about providing the highest quality of customer service to our clients. If you’re motivated, committed and interested in working for the area’s largest independent TPA, apply to join our team.

Fill out the following form to submit your resume