Careers at Custom Design Benefits
Custom Design Benefits (CDB) is an independent third-party administrator (TPA) founded in 1991, specializing in self-funded health plans for employers domiciled in Ohio, Kentucky and Indiana. We partner closely with brokers and employers to deliver responsive healthcare benefits administration backed by operational expertise and long-term industry experience.
Our employees support claims, operations, client services, compliance, analytics, and administration while helping employers and members navigate the complexities of healthcare benefits with confidence.
Why Work at CDB?
Team members at CDB build careers in an environment that values collaboration, accountability, and professional growth. Teams work closely across departments, experienced professionals share knowledge, and employees are encouraged to continue developing their expertise in healthcare administration.
The work is meaningful, the culture is supportive, and the organization brings the stability of more than three decades in the healthcare benefits industry.
Work That Makes an Impact
Every role at CDB contributes to helping brokers, employers, and members navigate healthcare benefits more effectively.
Whether supporting claims administration, client service, compliance, reporting, or operations, team members play a critical role in delivering exceptional service consistently to our members, employers, and broker partners.
We also believe in giving back. From our CEO, Julie, throughout our team, we enjoy supporting local causes, work directly with non-profit organizations as clients, and believe in investing in our community with our time and care.
Career Areas
Custom Design Benefits regularly hires professionals across areas including:
- Client services and account support
- Healthcare administration
- Benefits compliance
- Administrative and business support
- Data analytics and reporting
- Claims and operations
Current Opportunities
Open positions are managed through our recruiting platform. Select the link below to see our current open positions.
What Candidates Can Expect
We aim to make the hiring process clear, professional, and respectful of your time.
- 1. Review available opportunities.
- 2. Submit an application online.
- 3. Qualified candidates may be contacted for interviews.
- 4. Selected applicants move through onboarding with support from our team.
Frequently Asked Questions
Custom Design Benefits is an independent third-party administrator specializing in self-funded health plans. The organization partners with brokers and employers to provide healthcare benefits administration, claims support, compliance, reporting, and operational services.
Career opportunities may include positions in healthcare administration, claims management, operations, analytics, client services, compliance, and administrative support.
Custom Design Benefits serves employers throughout Ohio, Indiana, and Kentucky, with members located across the country.
Members work in a collaborative professional environment where teams share knowledge, solve problems together, and support brokers, employers, and members through high-quality healthcare benefits administration.
Members are encouraged to continue building expertise, expanding industry knowledge, and growing their careers within healthcare administration and employee benefits.